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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ossama Tawfik

Ossama Tawfik

August 31, 2026

5  out of  5
rating by Ossama Tawfik
"Outstanding people, superb service and very supportive staff"
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Sarah Russell

August 26, 2026

5  out of  5
rating by Sarah Russell
"I have been with State Farm, specifically with Shaun, for about 10 years now and I can’t recommend them enough! They’ve always taken great care of any of my needs!"
We responded:
"Very much appreciated, Sarah! Thanks for sticking around for a full decade now, and may the trend continue!"
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Larry Fuller

August 25, 2026

5  out of  5
rating by Larry Fuller
"The entire office is "exemplary" of how business is done. Brandon continues to provide "Stellar" support!!!"
We responded:
"Thanks, Larry! Some claims are easy, some more challenging, but we put a lot of emphasis on doing what we can to steer them toward easy! Simple or otherwise, it's important to us to be with you every step of the way."
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Neptune1111

August 24, 2026

5  out of  5
rating by Neptune1111
"The rates for this office are terrific and Brandon is helpful and honest. I had another. Insurer and he overcharged for extras I didn’t need. So glad I changed!!!!!"
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Donna Hensley

August 18, 2026

5  out of  5
rating by Donna Hensley
"Ryan was great and went above and beyond in his service. He found a tire service that would come to my house to fix a flat on my Classic Chevy 1958 Impala and referred me to a company who can do work on my Classic! I would highly recommend this company!!"
We responded:
"I love to hear it! That's Ryan, through and through, and that's what makes him such a large part of the culture here. Our team loves to go the extra mile, and that was a great opportunity to show it!"
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Snake0058

August 18, 2026

5  out of  5
rating by Snake0058
"Very friendly and personable every time"
We responded:
"Thank you for the five-star rating! We're thrilled to see that you had a positive experience. If there's anything specific you enjoyed or if you have any suggestions for how we can continue to improve, we'd love to hear from you. -Shaun"
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christine colvin

August 18, 2026

5  out of  5
rating by christine colvin
"Shawn Reeves and his quality staff are on top of everything! They are very responsive when issues arise and handle claims professionally. I wouldn't think of using another agent for my home, auto and umbrella policies!"
We responded:
"Thank you, Christine! That's exactly our goal- to make sure you can rest easy, knowing we've got you covered!"
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Troels Svendsen

August 18, 2026

5  out of  5
rating by Troels Svendsen
"Always super helpful and responsive, thank you"
We responded:
"Thanks, Troels! We know that when we're needed, there's no time to waste. Always happy to help!"
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R. Brent Thompson

August 11, 2026

5  out of  5
rating by R. Brent Thompson
"As good as it gets. Professional advise backed by great service. Shaun and team deliver. Thanks!"
We responded:
"Thanks for saying so, Brent! One thing we can control is the level of service we provide, and we try to take advantage of every opportunity to do so!"
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Lawrence Simpson

August 10, 2026

5  out of  5
rating by Lawrence Simpson
"Shaun Reeves State Farm is the best! They always give great advice and they represent the best insurance company. The only insurance company I’ve used for literally decades!"
We responded:
"Thanks for that, Larry! We appreciate you sticking around! You've been with State Farm since before our intern, Jack, was born!!"
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Rooster Boulevard

August 8, 2026

5  out of  5
rating by Rooster Boulevard
"Great group of folks. Shaun and Brandon very personable and helpful with my questions and needs. They were extremely responsive providing me resources and options that remarkably expedited my vehicle and home owner needs. User friendly team of good folks!"
We responded:
"Easily our best review by a Rooster all-time!! Thanks for sharing such a glowing review of our team! We love to hear we made insurance feel easy."
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Joe Bret

August 7, 2026

5  out of  5
rating by Joe Bret
"These people are great. Always available to help via Email, Text or office phone. I like that."
We responded:
"Appreciate your review, Joe! We strive to be considered a valuable and accessible resource for our customers!"
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Kristi Dubois

August 5, 2026

5  out of  5
rating by Kristi Dubois
"Great service! Very helpful and efficient."
We responded:
"Thanks for your review, Kristi! Our level of service is something we take great pride in!"
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Chad

August 5, 2026

5  out of  5
rating by Chad
"Love doing business with Shaun and his team. Always responsive and professional."
We responded:
"Thanks for saying so, Chad! We know there's no time to waste when we're needed!"
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Jane

July 31, 2026

5  out of  5
rating by Jane
"Nick was extremely helpful!"
We responded:
"Glad to hear it Jane! We're lucky to have him around to make sure you're well taken care of!"
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Nancy Woodworth

July 27, 2026

5  out of  5
rating by Nancy Woodworth
"Shaun has been so easy to work with. He truly cares about his clients."
We responded:
"Nancy, it means the world to me to see this! You're exactly right, and that's what drives me to do what I do day in and day out. Thanks for sharing!"
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S H

July 27, 2026

5  out of  5
rating by S H
"Helpful great team,always available to support need."
We responded:
"Thanks for your kind words! We're happy to stay on it until you're all taken care of!"
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Joseph koury

July 22, 2026

5  out of  5
rating by Joseph koury
"Goes above and beyond in communication and ensuring customers are taken care of."
We responded:
"Much appreciated, Joseph! If there's something we can do to help, we make it our mission! Thanks for shouting us out!"
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Dalton Schoen

July 21, 2026

5  out of  5
rating by Dalton Schoen
"Nick did a great job. Got me equivalent coverage for half the price of my previous insurance carrier"
We responded:
"Love it when we have a chance to keep you covered and let you hang on to more of your money! Thanks for giving us a great review Dalton!"
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Brent Boston

July 20, 2026

5  out of  5
rating by Brent Boston
"We have been State Farm customers for over 30 years, with the most recent 7 years having partnered with Shaun and Ryan as our primary insurance contacts in Overland Park after moving to Kansas from Minnesota in 2019. The level of service has been nothing short of exceptional. We are grateful for everything you have helped us with, whether it was a new real estate purchase or various car purchases once our kids turned 16. We appreciate all of your fantastic insight and assistance. Highly recommended!"
We responded:
"Thank you for such a heartfelt endorsement, Brent! Being there to protect what matters to you through the many phases of life is exactly how we envision the partnership between us and our policyholders. 30 years with State Farm speaks volumes about your consistent loyalty, our commitment to delivering on our promise, and the trust that blooms from where they intersect."
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Susan Ashel

July 15, 2026

5  out of  5
rating by Susan Ashel
"I want to give a shout out to Shaun Reeves State Farm Agency. Everyone there is knowledgeable, friendly, efficient and helpful. I am always amazed at how the agents go “above and beyond” for their clients. Most recently, I have been working with Brandon Newton on my roof replacement since the March 2026 hail storm and he has been a lifesaver. For a situation that could have been very stressful, Brandon helped process my claim to resolution as quickly as possible. I would recommend Shaun Reeves State Farm Agency to anyone who wants personal and efficient attention to their insurance needs."
We responded:
"Susan, I can't tell you enough how good it makes me feel when I hear that our team made a real difference in our customer's life. A claim can be one of the most overwhelming ordeals to work through, and I'm proud to know we made you feel supported. Thank you for your kind words and for taking the time to tell the world what we're all about!"
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Frances Tam

July 15, 2026

5  out of  5
rating by Frances Tam
"We have been with this branch of State Farm for many years since we moved to Overland Park in 1989. State Farm has always been providing excellent service, good and adequate coverage for our home and auto insurance needs.
Our recent contact - Ryan - is knowledgeable, excellent in assisting us regarding insurance coverage and options, etc. I would recommend them for your insurance needs."
We responded:
"1989! We appreciate your loyalty! I'm glad to hear your consistency has been repaid in kind. Ryan certainly has accumulated a treasure trove of information over his time in the industry, and his knack for going the extra mile to take care of our customers makes him an integral part of our operation. Thanks for taking the time to highlight your experience! "
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M A

July 13, 2026

5  out of  5
rating by M A
"I have been a client for over 20 years. I always have had great experience with everyone in this office."
We responded:
"We appreciate your review! We are so glad to know you've had the type of experience that we pride ourselves in delivering! "
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Zach Myers

July 9, 2026

5  out of  5
rating by Zach Myers
"Nick is great to work with as an agent he’s on top of everything and always there when you need him. Couldn’t be more pleased with being a State Farm customer."
We responded:
"We're happy to have you, Zach! Nick works hard to make sure you're able to keep your mind on what's important to you, knowing you're in good hands!"
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Tracey Gibbs

June 29, 2026

5  out of  5
rating by Tracey Gibbs
"Exceptional service, competitive rates, and a team that goes above and beyond. Shaun and his team have earned my trust, and I’d gladly recommend them to any friend looking for great insurance coverage."
We responded:
"Thanks Tracey! We may need to put you in the next commercial! I couldn't have stated our mission any better than you did here, and I greatly appreciate you taking the time to do so."